Automatic reminders
Send confirmations and SMS or email reminders before the appointment. Clients who forget get a timely heads-up.
Prevent no-shows and protect revenue
A missed appointment costs money and disrupts your planning. Salontailor combines reminders, online payments and a waitlist to fill empty slots faster.
Request your demoFewer no-shows
From empty chair to full schedule
No-shows affect every salon. With the right tools you reduce the risk and fill cancelled slots faster, without extra phone calls.
Deposit for online booking
Request a down payment or full deposit when booking. That improves attendance and protects your revenue.
Waitlist for cancellations
Freed slots go automatically to clients on the waitlist. You lose less revenue from last-minute cancellations.
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Our features
See all Salontailor tools to limit no-shows.
Agenda management
The heart of your salon. Schedule appointments quickly and easily for your clients.
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Online bookings
Let clients book appointments themselves 24/7, directly via your website or social media.
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Client management (CRM)
All client info, history and notes in one place. Treat every client as if you have known them for years.
Discover this feature in detailFrequently asked questions about preventing no-shows in your salon
Answers to common questions about preventing no-shows in your salon. More on the FAQ page.
How much do no-shows cost an average salon?
A missed appointment is direct lost revenue: no treatment, no product sales and an empty chair you cannot refill. With several no-shows per week, that adds up quickly.
Do reminder emails really help against no-shows?
Yes. Automatic confirmation and reminder emails via Salontailor ensure clients do not forget their appointment. You set when the emails are sent.
Can I ask for a deposit when booking online?
Yes. Request a deposit or full payment for online reservations. Clients who pay are more likely to show up. Combine this with your online bookings for maximum effect.
What do I do if a client still does not show up?
Mark the appointment as a no-show in your diary. Track statistics and see which clients miss more often. With the waitlist you fill the freed slot faster.
Can I set a cancellation policy?
Yes. Set rules for how late clients can still cancel or reschedule for free. That policy appears in the confirmation email and when booking online.
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